Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: [20-03-2024]


Solidale Infotech Private Limited, located at the Ph 06/07 Budhi Vihar Phase 2 Delhi Road Moradabad, hereafter referred to as “Solidale,” “We,” “Us,” or “Our,” along with its affiliates and group companies, provides conversational software-as-a-service solutions. These solutions empower our customers to effectively manage and automate their business conversations across various messaging platforms, known as “Solidale” (referred to as the “Service”). You can access Solidale through our website on a web browser and as a mobile application.

This Privacy Policy (“Policy”) describes how Solidale. (“Solidale doesn’t discloses personal information when you use the Solidale platform and its services. By accessing or using the Service, you agree to the collection and use of your personal information as outlined in this Policy.


Information We Collect 

  1. Personal Information: We may collect personal information, such as your name, email address, contact number, and other relevant details, when you register for an account or interact with the Service.
  2. Usage Data: We automatically collect information about how you use the Service, such as your IP address, device information, browser type, and pages visited.


Use of Personal Information

  1. We use your personal information to provide and improve the Service, respond to your inquiries or requests, and personalize your experience.
  2. We may also use your information to send you promotional materials, updates, or other communications related to the Service, but you can opt out of receiving such communications.


Data Sharing and Disclosure

  1. We may share your personal information with third-party service providers who assist us in operating the Service and delivering the requested services.
  2. We may also disclose your information in response to legal requests, enforce our policies, protect our rights and safety, or comply with applicable laws.


Data Retention 

  1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

b.You may request the deletion of your personal information, and we will comply with such requests, subject to any legal obligations or legitimate business interests.



  1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  2. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. This Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.


Children’s Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us.


Changes to this Privacy Policy

We may update this Policy from time to time, and the updated version will be posted on our website. We encourage you to review this Policy periodically for any changes. Contact Us If you have any questions or concerns about this Policy or our privacy practices, please contact us at