WhatsApp Chatbot With our intelligent WhatsApp chatbot development, we help businesses transform the way they engage with customers.
WhatsApp Chatbot Development
Our WhatsApp Chatbots (Powered by WhatsApp API)uses the most sophisticated and advanced artificial intelligence (AI) technology to learn and respond to the queries. With major improvements in AI and Machine Learning, WhatsApp bots have become the next big thing used by enterprise for enhancing user experience. WhatsApp Chatbots provide intelligent answers to most frequently asked questions. Besides WhatsApp’s own Chatbot, Google’s Google Assistant, Apple’s Siri and Samsung’s Bixby are three most popular AI based chatbots used globally. Our WhatsApp Chatbot development empowers programmers to create conversational interfaces for various business scenarios.
What Is A WhatsApp Bot?
In his keynote speech at F8 event in April 2016, Mark Zuckerberg lauded chatbots for their ability to transform the way we communicate with businesses. Since then chatbots, notably, Facebook owned WhatsApp Chatbots have been the talk of the town. In technical terms, a WhatsApp bot is a computer program that simulates human conversation through artificial intelligence. Besides WhatsApp, bots or chatbots are now being used prominently by major companies, financial institutions and e-commerce giants.
Business Applications Of WhatsApp Chatbots
WhatsApp chatbots are now very much in demand from businesses. They are clearly being positioned as a tool to enhance engagement throughout the customer journey. Following are the major functions that WhatsApp bots are used to perform to help businesses:
- Product research
- Sales and Conversion
- Follow up communication
- Service and support
- And More
Type Of WhatsApp Messenger Chatbots
They are the most common rules based chatbots developed by developers. These chatbots are coded smartly and their functionality is quite simple. These chatbots fetch their responses from a database and determined by pre-coded rules. Developers edit rules whenever it’s required to improve bot’s functionalities in accordance with the commands. The chatbot sends an error message if can’t find a correlating response from the database.
Machine learning chatbots are more advanced and sophisticated than rules based chatbots. They are coated around the best of artificial intelligence. This makes these chatbots more conversational. A conversation with a machine learning bot is much more personalized. Upon interaction with a human, these chatbots learn to recognize specific patterns and store that data for future reference. As time passes, they become well versed with both and commands.